The following four Core Values will help us measure the appropriateness of our decisions:
Customer Fixation:
We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations every time they do business with us. We respect our customers above all else and never forget that they come to us by choice. We deliver the best patient care available in homecare. Because of the customer, We Exist!
Teamwork:
We treat one another with respect and communicate openly. We recognize that every person in the company makes a difference. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organization.
Responsible Growth:
We must both survive and thrive to grow over the long haul. Every employee is accountable for supporting this growth through efficiency, legality & profitability. First, we manage Care Medical's operations efficiently in order to deliver value and quality to our customers in a cost-effective manner. Second, we survive by staying on the right side of the law & adhering to all regulatory rules. Third, profitability means we must do business exclusively with valuable customers only.
Fun:
We believe humor is essential to success. We applaud irreverence and don't take ourselves too seriously. We laugh with our customers. We celebrate achievement. We dance on our desks when we receive a customer order!
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